Privacy Policy AI Apps by Tripical LLC (AI Hub & AI helper)

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use the AI Apps by Tripical LLC (the “App”) includes: "AI hub" & "AI helper"

2. Information We Collect

We collect information that you provide directly to us when you use our App.

This includes the text and images you submit for chatting, questioning, translation, etc. These data are sometimes used as anonymous data for training AI. Please do not provide sensitive, secret, or confidential data.

We may also collect technical information about how you use the App, including software and hardware attributes, includes crash and analytics data which is not linked with your identity securely.

We may also collect your usage data to ensure that your subscription works as expected and equality among different users. This usage data may be sent to the App Store as part of the process for handling refund requests, but it will not be linked to your personal identity.

3. Use of Information

The information we collect is used to provide, maintain, and improve our services. We also use this information to address technical issues and protect against harmful or illegal activity. Your submissions may be used to enhance the App's machine learning models.

Images or Documents you submit, may remain in our system upto 7 days, then it will be deleted automatically.

4. Sharing of Information

We do not share your personal information with third parties, except as necessary to provide the services or as required by law. Non-personally identifiable information may be shared with third parties for analytics and other purposes.

5. Data Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access. However, no internet service or transmission is ever fully secure or error-free.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].